Mcglynn Information Technology Help Desk

Help Desk image

The Help Desk provides students, faculty and staff with a single point of contact for technology questions, requests and troubleshooting. All issues reported are tracked in our ticket system, and handled either by the Help Desk staff on duty or referred to a support person who has expertise in a specific area.

Call: (651) 690-6402
Always available: any time & any day.
      The phone is answered after library hours
      by our after-hours partner, CampusEAI

Answered during library hours

Log a ticket: Sign-in to our ticket system »    Use your full St Kate e-mail address for the user name and your Kateway password when logging in.

Chat with the Help Desk: Use your Google Chat.

Walk-in: Room 120 of CdC
Any time during library hours
TeamViewer: Remote support for Windows and Mac
*Please call the Help Desk to utilize this function

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Contact Information

  • St. Paul Campus
    Coeur de Catherine | Room Library 120 | 2004 Randolph Avenue
    St. Paul, MN 55105
    | Mailbox# F-34